FAQ

Q.
We are told by the doctor that the family member is in a critical condition. What are the things we should do?

A.
We suggest that you contact family, relatives, and friends that the person might want to see or that you want him/her to see during his/her time on the earth. It is also a relief to consult with the pastor of your church to prepare for his/her departure to heaven. If you could chose a funeral company and speak with the staff in advance, it will relieve you from worries and confusion at the last minute.


Q.
What should we do about transportation of the body from the hospital?

A.
We answer your phone calls 24/7 of 365 days a year. Please contact us any time. We will come to escort the body to the place you designate. We can also prepare s special futon for the transportation.


Q.
We would like to know about funeral costs.

A.
We will discuss with you the number of people attending a funeral, what you would like the service to contain and your budget. We will ask about the number of people attending the funeral, and the service desired on the base of basic cost of 250,000 yen, and provide an estimate. If you are applicable for the governmental aid, please let us know. Please feel free to contact us.


Q.
Is it possible to use colorful flowers for the altar?

A.
There is no restriction about color or kinds of flowers in Christian funerals. We will prepare flowers to meet your requests as much as possible according to the love one’s favorite flowers, colors, and images. Please let our staff know of your requests.


Q.
I’d like to know what a Christian funeral is like.

A.
We provide an overall funeral seminar and seminars on a wide range of themes such as “End-of-life” seminar by a certified advisers. We can hold seminars at churches if there are at least two people who are interested in it. Please feel free to consult us.